Privacy Policy

Privacy and Security Policy

This is the Website of WoodSong Arts.com
Our postal address is:
WoodSongArts.com
555 Abbott Dr
Broomall, PA 19008

This WoodSong Arts Privacy and Security policy was last updated on November 29, 2020.

Changes to this policy may be made periodically and will be posted on our website and communicated via email as applicable.

We can be reached via sales@woodsongarts.com or you can reach us by telephone at 484-433-0346 Monday - Friday 9:00 AM to 3:00 PM EST for any questions regarding our policy.

WoodSong Arts is committed to protecting your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide us with certain personal information. We offer 1024-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.

We electronically verify each order with the credit company, returning an order confirmed message only if the issuing bank authorizes it. We do not store your credit card information in our system. Our experienced staff then manually checks all orders which still appear unusual, canceling any order we feel is not valid.

How You Can Tell You're Browsing a Secure Website
In order to be sure that information transferred between your browser and the WoodSongArts.com server is secure, it is important to be aware of the security information available to you through your browser. Once you enter the Checkout process (when you're ready to purchase the items you have put into your shopping basket), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https".

Data Collection and Storage in a Secure Environment
In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include: Checkout, where we ask for name, optional business name, billing address, shipping address, phone number, email, credit card and other information needed to complete your order. Optional Email Registration, where we ask for your email address. Optional Account Registration, where we ask for your name and email address and give you the opportunity to store your bill-to and ship-to details for easy online gift giving.

All information relating to our customers is stored in a PCI compliant secure hosted environment and credit card information is never stored.

Order and returns history are maintained in order to facilitate primary business operations between WoodSong Arts and customers of our e-commerce store.

Data Use
Personal data collected is used to facilitate the placement and delivery of your order with sharperimage.com. Your details are shared with our credit card processor for payment authorization, with our warehouse(s) and shipment carriers for order delivery, and with our financial accounting systems for general ledger purposes.

Like most Internet retailers, WoodSong Arts collects some computer information to enhance its product/service offerings and personally tailored marketing, such as computer configuration; Internet Protocol address; the URL of the website that sent you to the WoodSong Arts Website; the URL of the website that you went to after leaving the WoodSong Arts Website; and/or search terms that directed you to our Website. In addition, when you visit our website or one of our business partners' websites, a "cookie" may be placed on your computer that collects information to enhance and personalize WoodSong Arts offerings and promotions, and to deliver direct personalized marketing from WoodSong Arts. You can refuse cookies by turning them off in your browser.

 

California Privacy Disclosures
WoodSong Arts does not respond to Do Not Track requests. A customer is able to control tracking activity via their browser settings if they desire to disable websites from tracking certain information regarding their browsing sessions.

Your information is not sold to third parties.

Requests for information under the California Consumer Protection Act (CCPA) may be made via the contact sources above. You have the right to request information regarding the data collection, storage, and use as described above for your personal information within a 12-month lookback period.

The information collected is done so for business operations purposes and is necessary to facilitate the transactions between WoodSong Arts and a consumer, including but not limited to: order placement, shipment, financial accounting, payment authorizations, prevention of fraud and malicious acts, to improve customer experience, to provide customer communications, for marketing purposes, and to identify and repair errors that impair existing and intended functionality.

You will not be discriminated against for exercising your rights.